Until recently, in a predominantly non-digital world, the intelligence of an employee or leader was measured primarily by their IQ.
But in a world where technology already performs many of these “rational” tasks better than we do (think about whether an Artificial Intelligence isn’t rationally smarter than a human being?), it is necessary to redefine our intelligence contemplating Emotional Intelligence (popularized in the 1990s by the psychologist Daniel Goleman) because it is what makes us typically human.
Emotional Intelligence, after all, is the breeding ground for Soft Skills (while our IQ is for our hard skills). But for a long time Soft Skills were not a priority in the work environment. Why? Fundamentally due to the fact that they are hard to measure.
But in this keynote, with his revolutionary theory on Soft Skills, Andrea solves this problem and redefines the range of behavioral skills, contemplating:
- Critical thinking