In this keynote, Tiago examines the ways in which businesses can leverage Web3 and AI technologies to create more seamless and personalized customer experiences. The keynote speakers discuss the benefits of these technologies in creating more targeted marketing campaigns, as well as in tailoring products and services to meet individual customer needs. The discussion also touches on the ethical considerations surrounding the use of AI in customer experience, and strategies for ensuring transparency and trust.
With the advent of Web3 and AI, businesses can enhance customer experience and gain a competitive edge in a rapidly-evolving marketplace.