The question that every salesperson asks themselves, in the face of Digital Transformation, is: will I continue to be relevant? What will my role be? Will technology replace me?
These are normal questions to ask, given the changes that the Digital world has introduced in sales and customer relationships. But faced with the fear of replacement by technology, Andrea shows the audience that no, we will not be replaced as sales force, but on the contrary – we will be reinforced.
Because the more sales teams outsource to technology what it knows how to perform best (the entire transactional aspect) in the relationship with the customer, it will free more time and emotional resources available for us to truly learn to focus more on the customer and to accelerate our sales in the Digital world.
In this talk, Andrea shares the necessary tools for this salesperson transformation in the Digital world.